Welcome!
By using this website, you agree to be bound by these terms and conditions. Please read them carefully. Our services and products are provided subject to the following terms and conditions. The website is owned and operated by the company Liotrivi Koufolias – Koufolias Vassilis & Co. O.E. with activities the operation of an olive mill and the trading of oil products, processing and standardization of olive oil, retail and wholesale trade of olive oil.
Permissions and access
As our customer, we grant you a limited, revocable license to access and make personal use of the website. However, you may not reproduce, copy, sell or in any way exploit the website or any product image, title, product description, price, trademark, logo or other content (“Website Content”) for any commercial purpose; except as written here, to use robots, spiders and other data mining tools, to extract or to monitor the processes of the website. You are also prohibited from extracting or copying content from the website (except for the operation of search engines, traffic counters or similar technology), engage in any activity that interferes with the website or another user’s ability to use the website , modify, create similar works, copy them, reverse engineer or reverse engineer any technology used to provide the website and the services offered on the website, assist or encourage any third party to engage in any activity prohibited by the Terms of use. Any use of the Website or Website Content not expressly permitted herein is prohibited and immediately terminates the license granted herein.
Contact
You agree to receive communications from us via e-mail. You agree that all agreements, notices, disclosures and other communications we provide to you by e-mail satisfy any legal requirement that such communications be in writing.
Availability
In case the products of your order are not available, we inform you by e-mail or by phone about the exact delivery time. If you agree to the new delivery time and wish to keep the order active, you should inform us by e-mail or by phone. In the event that the new terms of execution of the order do not satisfy you, the order is cancelled.
Products / prices
The company may remove or change product features and prices without notice. In any case, the customer is charged the amount indicated on his order, regardless of whether the price has changed by the delivery date. Prices include VAT (24% for transport costs, 13% for olive oil). There may be a discrepancy between the characteristics shown in the product photos, such as color and texture, and the actual characteristics of the products.
Right of withdrawal
The customer has a period of fourteen (14) calendar days to withdraw, if he has made purchases remotely, with the sole charge being the cost of returning the product. Before withdrawing, the customer may only have examined the goods as they would in the store, in order to ensure that the goods are what they ordered and what they wanted. If the customer has used the goods before returning them, the supplier can claim compensation for the reduction in their value resulting from this use. The supplier must return the money (including shipping costs) within fourteen (14) calendar days from the day on which he was informed by the consumer that he is withdrawing. The supplier must refund the customer the original shipping costs (but not any additional costs if the customer had chosen a more expensive shipping method, e.g. express, than the normal one) and is not responsible for the costs of bank transactions. The supplier can delay the refund until the customer returns the goods, or at least until he receives proof that he has actually sent them.
Your personal account
If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for limiting access to your computer, and you agree to be responsible for all activities that occur under your account or password your. We reserve the right to refuse service, delete the account, remove or modify the content or cancel the product.
Copyright
All content on the website is our property or the property of our content suppliers and is protected by international copyright laws. The purchase of any product does not grant the purchaser any interest in copyright or other intellectual property rights in the product. All website content that is not our property is used with the permission of its owner. The layout and compilation of all website content is our exclusive property and protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws.
Trademarks
Certain graphics, logos, page headings, icons, and service names are trademarks, service marks, or trade dress of our company or our affiliates. Our trademarks and trade names may not be used for commercial or other purposes without our prior written consent. All other trademarks and service marks that do not belong to Liotrivi Koufolias – Koufolias Vassilis & Co. O.E. or our affiliates and displayed on the website are the property of their respective owners and may or may not be used without their prior written consent.
Privacy and Trademark Issues
If for any reason you believe that your account has been compromised or the above terms of use are offensive to you, please contact us. Please also contact us if a trademark you own is being used on the website without your written permission.
Contact info@koufolias.gr or
Letter in writing and sent to the address
Liotrivi Koufolias, Makrisia Ilias, T.K. 270 55
Phone: 2625024250
Reports, comments, communication and other content
Visitors can post or submit comments, observations, suggestions and other information through our website, via email or through one of our website partners (facebook comments). You agree not to submit, transmit, or otherwise make available any content: (i) that is illegal, harmful, obscene, hateful, threatening, abusive, defamatory, harassing, libelous, invasive of another’s privacy, or otherwise objectionable; , (ii) that infringes the intellectual property rights of any group (iii) that contains a chain message or constitutes any form of commercial advertising, political campaigning, mass mailing, spam or viruses. You may not use a false email address or otherwise provide information that would be misleading as to its origin. Although we do not regularly monitor the content they submit to the site, we reserve the right to edit or remove any content we deem objectionable for any reason. You represent and warrant that you have all necessary rights to use the content you submit to the website and that your use of such content does not violate generally accepted standards of decency. You agree to defend, indemnify and hold us harmless from and against any and all claims arising out of or related to any content you submit to the website. By submitting content to the website, you automatically grant us, or warrant that the owner of said content has expressly granted us, a non-exclusive, perpetual and irrevocable license to use your username or content in any way we see fit. , at our absolute and sole discretion. We take no responsibility for any content posted by visitors to our website.
Limitation of liability
We do not accept responsibility that the website, its servers or e-mails sent from the website are free of viruses or other harmful software. We are not responsible for any damages of any kind arising from the use of the website and our liability also applies to direct, indirect, incidental, punitive or consequential damages. Some laws do not allow limitations contained in this section. Where these laws apply, some or all of the above limitations may not apply to you and you may have additional rights.
Applicable law
By visiting the website, you agree that the laws, without regard to conflict of laws principles, will govern these Terms of Use, and any dispute, of any kind, that may arise between you and us relating to your use of this website will be resolved according to this law. Any dispute relating in any way to your visit or use of the website shall be subject to the exclusive jurisdiction of the courts of Pyrgos Ilias, and you consent to their exclusive jurisdiction and venue.
Change without notice
We reserve the right to make changes to our website, policies and Terms of Use at any time and in our sole discretion. Therefore, you should re-read our policies, terms and conditions each time you visit the website. Your continued use of the website after we make such changes constitutes your binding acceptance of those changes. If any of the terms or conditions hereof are held invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of the remaining terms or conditions.
Secure Transactions
All payments made using a card are processed through the electronic payment platform “……………………” of ………………., which uses encryption …………. with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
Privacy Policy and Personal Data Protection Statement
At koufolias.gr we respect the personal data of every visitor to our website. This text (which is called the Privacy Policy and Statement of Personal Data Protection – hereinafter the “Statement”) explains in simple terms, but also clearly, how we process the personal data that we collect from you or that you provide to us.
Please read this Statement carefully to learn about how we collect, store, use and protect the information/personal data we receive from you:
Generally:
koufolias.gr collects and keeps exclusively the personal data that you disclose by entering the requested personal information in the respective fields for communicating with us.
Particularly:
1. Collection and purposes of use of personal data
Personal data is only collected if you voluntarily choose to provide it — for example, if you contact us by email or register as our customer.
By declaring your details on our site, you also consent to the storage and use of your personal data, in accordance with this Statement.
We are allowed to process your personal data in order to provide personalized services, based on the law (Article 6(1b) of Regulation (EU) 2016/679). Your personal data is not used for purposes other than those described in the Statement, unless we obtain your prior permission, or unless this is required or permitted by law.
koufolias.gr may ask you to provide certain personal data to send informational messages about products and services and/or relevant offers and announcements. koufolias.gr may also request your permission for certain uses of your personal data and you can either consent to or decline these uses.
If you wish to receive specific services or communications, such as an electronic newsletter, you will be able to unsubscribe from the relevant list of recipients at any time by following the instructions contained in each communication.
2. Access to personal data and Rights
If you wish, you can request at any time to be informed about your personal data held by koufolias.gr, their modification, correction or deletion, by sending a relevant email to the address info@koufolias.gr from the email address which you have declared by attaching a copy of your police ID. You also have the right to review the personal data we hold and generally to exercise any right provided by the legislation for the protection of personal data.
The personal data that you disclose to koufolias.gr, whether during your registration or at a later stage, are collected and are used and processed in accordance with the applicable provisions on the protection of personal data. and specifically, in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as applicable, as well as the new European General Data Protection Regulation (EU) 2016/679 as well as Directive 95/46/EC, on personal data protection.
